30 DAY MONEY BACK GUARANTEE!
Have confidence in ordering with FineFireplaceScreens.com, if you are
dissatisfied with ANY of our products, you may return the item for a
full refund within 30 days of receiving the Fireplace Screens less the cost
of shipping. In the event that you need to return a product, please contact us
for return instructions. Returns on items will be accepted within 30
days and a refund will be credited back to your credit card minus any
shipping, handling or freight charges.
UNLIMITED LIFETIME WARRANTY!
All items, are warranted by the manufacturers. (Fine Fireplace Screens.com
is not responsible for normal wear & tear, abuse, or mistreatment
of item(s).) Items which are reported defective within 30 days of
receipt will be replaced or if requested, a refund will be issued by
Fine Fireplace Screens.com. Damaged or broken Fireplace Screens reported after
30 days of receipt for any defects may be replaced or repaired by our
manufacturer.
FREE SHIPPING WITHIN THE U.S.
We ship
all in stock items within 48 business hours from the time your order is
received. Orders are usually shipped via UPS and actual delivery time
will vary according to your location. (in most cases it averages 5-10
business days from the day that the order was placed for UPS Ground. (Alaska and Hawaii will usually take longer) . Any item that is "out of stock" will be backordered and will be
shipped immediately upon it's arrival in our warehouse.
Occasionally, circumstances beyond our control will require additional
shipping time. Large orders, special orders and out of stock items may
take longer. Some items may be temporarily out of stock for as long as
1 to 2 weeks weeks due to unforeseen circumstance. We will contact you
if items are backordered and customers will be notified if item ordered
has been discontinued or is no longer available.
TAXES
Fine Fireplace Screens does NOT charge sales tax for orders placed outside
of Utah!
BACKORDERS
In the rare instance that an item is on backorder after you have placed
an order with us, we will notify you within 24 business hours of
receiving the order to find the best resolution for your order.
CANCELLATIONS
Since we attempt to ship orders within 24 hours, cancellation of an
order must be received within 24 hours of the order being placed.
Shipping, handling and freight charges will apply to all orders shipped
prior to our receiving your cancellation. Please email support@FineFireplaceScreens.com to cancel an order.
PHONE ORDERS & MAIL IN ORDERS
We accept both orders by phone and by mail. If you are ordering over
the phone please have your selection ready as well as your credit card
information you may call toll free at: 1.888.622.4139 or toll at: 1.801.228.0324. If you are ordering by mail you may mail your cashiers check or money order along with your request to:
FineFireplaceScreens.com
506 S 300 E
Provo, UT,84606
USA
